First Timers

 

Taking your first online course? Once you have been enrolled, here are the next steps to getting a good start in eLearning.

•  Order your textbooks

•  Complete the Online Orientation

•  Activate your KCTCS email account

•  Access your PeopleSoft student account

•  Pay your tuition

•  Access your course through Blackboard

•  Know your eAdvisor

•  Know your help contacts

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Textbooks for all online courses offered within KCTCS can be purchased at the KCTCS Distance Learning Bookstore. You do not need to contact bookstores at individual KCTCS institutions. This site handles all online courses, regardless of who provides the course. JCTC bookstores cannot guarantee they will have textbooks for courses provided by other institutions, only those offered through JCTC. Financial Aid can also be used through this site.

Online Orientation:

This tutorial provides eLearners with important information regarding their online education at JCTC. From technical requirements to computer skills assessment, the JCTC Online Orientation is required for all students.

KCTCS Email:

An email account is created for KCTCS students upon enrollment in their first course. 24 hours after initial enrollment, students will go to https://webmail.kctcs.edu to activate their account. This will provide the student with a Username and Password, which will be used to access:

•  Email

•  PeopleSoft student account

•  Blackboard (online courses)

For email FAQs, click here.

PeopleSoft:

PeopleSoft is the name of the student information system utilized by KCTCS. In simple terms, it is your student account, which provides you self-service for many actions, including making payment and adding/dropping courses. You can also view your financials, course schedule, and any test scores/transfer credit posted to your account. To access this site, you must first activate your KCTCS email account. Once this is done you can login, using your PeopleSoft username and password, at https://students.kctcs.edu.

For PeopleSoft “How to” tutorials, click here.

Tuition:

JCTC DOES NOT MAIL TUITION BILLS. Students can access their tuition bill through their PeopleSoft student account at https://students.kctcs.edu. It is the responsibility of students to know the payment deadlines for the semester.

Pay Online

For instructions on how to make a payment through your student account, click here.

Check or Money Order Payments

Payments must include student ID number and daytime phone. Mailed payments must be received by deadline dates and mailed to:

Jefferson Community & Technical College

Cashier's Office

109 E. Broadway - Louisville, KY 40202

Cashier's Office – 502.213.2553 or 502.213.7294

Third Party & Other sources of payment

If your tuition is paid by an Employer, VA Benefits, Scholarship or other third party means, you must confirm this with the appropriate documentation at the Cashier's office by the payment deadline. Third Party questions contact: Carl Hall at (502) 213-2105 or Larry Mattox (502) 213-2564.

Visiting Student Financial Aid

If you are a visiting student and have Financial Aid through another institution you must have a signed consortium agreement with each Community College you are taking a course with.

Please visit JCTC's Financial Aid webpage.

For Tuition FAQs, click here.

Blackboard:

Students will login with their People Soft Username and Password (see “Email” set-up) to access your Blackboard account (online courses) at http://elearning.kctcs.edu. Access to your online course will not be available until the start date.

For a login tutorial and Bb technical support contacts, click here.

For Blackboard FAQs, click here.

eAdvisors:

Upon enrollment in online courses, all Jefferson students are automatically assigned an eAdvisor. This is an excellent contact for questions regarding your desired program or just general information about eLearning at JCTC. eAdvisors are assigned alphabetically by the student's last name.

For a list of eAdvisors, click here.

Help Contacts:

JCTC IT HelpDesk: For technical issues related to email (login, password reset, etc), internet connectivity, PeopleSoft, and basic computer questions.

Website- http://helpdesk.jcc.kctcs.edu

Email - jf-helpdesk@kctcs.edu

Phone - 502-213-HELP (4357)

JCTC eLearning HelpDesk: For general information regarding the eLearning program, your account/course, or admission/enrollment procedures.

Email – jf-elearning@kctcs.edu

Phone – 502-213-7100

KCTCS 24/7 HelpDesk: For Blackboard technical support.

Website – Login to your Bb account and select the “Help” tab

Phone – 1-866-590-9238